Frequently Asked Questions
Find answers to common questions about our collections and services
How do I ensure I am purchasing an authentic Yves Salomon product?
Authentic products are sold exclusively through our official website, Yves Salomon boutiques, and authorized luxury retailers. Each garment features a unique serial number and branded labels.
Do you offer professional cleaning services for fur and shearling?
Yes, we provide specialized cleaning and storage services. We recommend professional fur cleaning every year to maintain the suppleness and luster of the skins.
Are your materials ethically sourced?
Yves Salomon is committed to ethical sourcing. We strictly adhere to international regulations and are members of the Furmark® certification program, ensuring animal welfare and environmental standards.
Can I request a repair for my Yves Salomon coat?
We offer a comprehensive repair service for all our pieces. Please contact our customer service or visit a boutique for a technical assessment and quote.
How should I store my coat during the summer months?
Store your garment in a cool, dry, and dark place. Use a wide-shouldered hanger and the breathable fabric garment bag provided at the time of purchase.
Do you offer Made-to-Measure services?
Yes, our Paris atelier offers bespoke services for select collections. Please contact our concierge to schedule a private consultation.